Resume
Resume

Resume

Education

Bachelor of Commerce and IT @ Monash University

Accounting and Computer Networks & Security Major / Software Development Minor

Feb 2018 - Dec 2021

  • Incoming Student Fellow @ Startmate
  • Accounting Leadership Program
  • Went on a 2-week start-up bootcamp (Hacker Exchange) at San Francisco

Work Experience

Systems and Strategy Analyst @ TMG College Australia

Dec 2020 - Present / Part-time

Focus on strategy pertaining to business and data process improvement by working closely with a leadership team.

Key Achievements:

Project 1: Business Development Training

  • Responsible for developing training manuals for onboarding BDs in order to clearly understand the company’s new systems.
  • Creating a training guide, detailing how the new enrolment system works, which was presented to over 10+ people.

Project 2: Business Intelligence Tools

  • Creating dashboards using business intelligence tools (PowerBI) and Sales CRM platforms (HubSpot) to help marketing, and sales track where students are at the enrollment process.
  • Creating a dashboard using enrolment’s database and CRM platforms (HubSpot) to track the company's ROI from certain third-party referral services

Project 3: Automation of the Enrolment Process

  • Taking leadership of automating the student enrolment process which is now used by the company daily.
  • Liaise with Enrolments, Marketing, and Business Development to use robotic process automation (Microsoft Power Automate) to reduce time-consuming tasks (data entry and emailing students about the status of their enrolment application)

Product Lead @ Monash University

Mar 2020 - Present / Internship

Client liaison for a year-long industry experience project. The client works in the Home Gym and Equipment industry. Key Responsibilities include:

  • Using a MVC based architecture (CakePHP) programming language to develop an eCommerce website
  • Creating User Stories with User Acceptance Criteria that was approved by our Product Owners and Business Mentors
  • Using Trello and Kanban boards to plan stand-up meetings and weekly agendas.

Account Management Intern @ McCann WorldGroup

Jun 2016 - Oct 2016 / Internship

A digital marketing agency that utilises digital technologies to promote their client's products online. Key contributions. include:

  • Performed industry market research for the company’s clients
  • Engaged with the client’s retail customers on social media to monitor and report any issues they had with the client’s product.

Volunteering

Executive Reporter and Web Developer @ BAP Monash

Oct 2020 - Present

Beta Alpha Psi is an international honour organisation for accounting, finance and business information systems students and professionals.

Key Achievements:

  • Developed and maintained Xi Epsilon Portal (portal.bapmonash.com) using Google Sheets API and JavaScript (NodeJS and ExpressJS). As well as presenting its features and current limitations to key stakeholders (chapter members and committee)
  • Won Third Place (Oceania Region) for the “Best Practices Competition” for the topic “Invest in Your Community” and presented how our service events has made a positive impact to our university and greater community

Key Responsibilities:

  • Submission of Start of Year, Mid-Year and End of Year Reports in alignment with Beta Alpha Psi requirements.
  • Management of engagement with alumni, inclusive of the alumni network in collaboration with the Oceania Alumni Representative.

Marketing Officer and Graphic Designer @ UNIHACK

Oct 2019 - Present / Part-time

Unihack is Australia’s largest and premier student hackathon. In this role, I closely collaborated with the marketing team to increase sales and secure sponsorships.

  • Worked with the marketing team to create strategies that attracted over 220+ participants to our Hackathon.
  • Editing the ‘Hacker Gang’ series in 2020 which saw 300% more organic reach than previous marketing efforts in 2019
  • Used UI/UX design tools (Figma, Adobe Illustrator, and FCPX) to develop Unihack’s marketing launch video and 5 weekly updates, generating more than 5K in total reach over 2 months (2019)

Alfie Torres

I'm a final year student who is passionate about project management and growth! I like to code things as well. contact me at alfielytorres@gmail.com

© 2021 Alfie Torres